Refund Policy
Last updated June 2026
1. In-person meetups
You have the opportunity to inspect the item before committing. If you meet up and decide the product isn't right for you, there's no pressure and no obligation to buy. Once you take the item home or pay, the sale is generally final — if the item is unworn and undamaged, reach out within 7 days and we'll work with you.
2. Shipped orders
Shipped orders are final sale. If there is a quality issue with your item, please reach out within 7 days of receipt and we will work with you to resolve it.
3. How refunds are issued
Approved refunds are returned to your original payment method via Stripe, typically within 5–10 business days.
4. Final sale
Opened fragrances and clearly marked final-sale items are not eligible for return for hygiene and authenticity reasons.